Terms of Engagement

Advisory services are provided by Build Beyond Advisory, a DBA of RJW Consulting Partners, LLC ("we," "us"), based in New York, United States. This page explains how we work so you know what to expect before we ever sign anything. It is a summary, not a contract: every engagement is governed by a written engagement letter signed by both parties, and where this page and an engagement letter differ, the engagement letter controls.

How engagements begin

Every engagement starts with the three-week diagnostic: a fixed-fee review of the platforms and teams in scope, ending in a board-ready readout and a 12-month plan. The fee is sized to the scope and agreed in writing before day one. The diagnostic includes one readout presentation to your executive team or board and a 30-day window for follow-up questions. Nothing beyond the readout is assumed: any further work is a separate decision, scoped and priced in its own engagement letter.

The nature of our work

We provide independent advisory services: assessments, recommendations, and plans grounded in two decades of operating experience. We are advisors, not a staffing firm, and we act as an independent contractor, never as your employee or agent. Decisions about whether and how to act on our recommendations remain yours, as do the outcomes of those decisions. We bring judgment and candor; your team keeps the steering wheel.

Our advice is business and technology guidance. It is not legal, accounting, or investment advice, and engagements do not include those services.

Confidentiality

Diagnostics only work when you can be candid, so confidentiality is the default. We treat everything we learn about your business as confidential, use it only for the engagement, and are glad to sign your standard non-disclosure agreement before the first conversation. Client names and results appear in our materials only with permission.

Deliverables and ownership

The readouts, plans, and other deliverables we prepare for you are yours to use within your organization. The methods, frameworks, and tools we use to produce them remain ours, so we can keep using them for other clients. Specific intellectual-property terms live in each engagement letter.

Fees

Diagnostic fees are fixed and agreed in writing before work begins, so there are no surprises on either side. Payment terms, expenses, and any terms for work beyond the diagnostic are set out in the engagement letter.

About this website

The content on this site is general information about how we work, offered to help you decide whether a conversation is worth your time. It is not professional advice for your specific situation, and reading it, or emailing us, does not by itself create a client relationship: that begins when we both sign an engagement letter. The results and case studies described here are real, and they reflect the specific companies and circumstances involved; they are a record of what has been done, not a promise of identical outcomes.

Governing law

These terms and our engagements are governed by the laws of the State of New York, unless an engagement letter specifies otherwise.

Questions

If anything here deserves a longer conversation, we would welcome it. Email hello@buildbeyondadvisory.com. For how we handle personal information on this site, see our Privacy Policy.